Frequently Asked Questions

Each student’s program is individualized to their particular needs, which will be determined during the introductory session. 

To secure your monthly schedule, payment will be due on the first of the month, or at the start of the first scheduled session of the month. Sessions will not be held until payment has been received. There is no guarantee your preferred schedule will be held while we wait for timely payment.

Anna's Positive Solutions accepts Zelle and Venmo.

• Prearranged absences, such as holidays or scheduled school breaks, will not be charged.
   
• Once a session schedule has been confirmed, cancellations or refunds are not available.
   
• If an unexpected absence arises on your child’s part, we’re happy to reschedule the session within the same month, based on availability. Missed sessions without notice are considered forfeited.
   
• You will always receive advanced notice for any unexpected closures on our end. In the rare event a session is missed due to unforeseen circumstances, we will offer a reschedule or apply a session credit toward the following month.

All sessions begin/end on time, thus students should arrive/leave on time. If a student is late, extra time will not be added to the session.

Parents are encouraged to notice and celebrate even the small, incremental changes. For your child, this might look like getting ready for school without complaints, starting homework independently, or being more aware and engaged with their surroundings. Over time, these small shifts often grow into more positive self-talk, a stronger desire to learn, and pride in accomplishments like good grades or new skills.

Love Anna’s Positive Solutions? Spread the word! Refer a friend and your child will receive a $30 credit toward their next month, and your friend will get $10 off their first session. Learning is better together!"

The answer depends on your child’s needs. Some families begin with more frequent sessions to build a strong foundation, then adjust to 1–2 sessions per week for long-term support. Our goal is confidence and independence, so services continue until your child feels ready to succeed on their own. Long-lasting change in any area is never a quick fix — we focus on steady, meaningful progress that lasts.